Business Services

Revenue

Our MISSION

To fairly and efficiently collect Dixie State University revenues, process documents to establish account data, deposit and distribute revenues timely and consistently while providing quality service that is professional and respectful.

FAQ's

How do I enroll in a past due payment plan?
  • For balances due from previous terms,
  • Logon to:  https://dixie.edu/onlinepayments/
  • Scroll to the bottom of the page and select the Past Due Student Debt (middle column, first row)
  • Select Recurring Payments OR Pay Now
  • If you select Recurring Payments, it will set up a monthly payment plan.
    You can change the payment amount.  (It defaults to the minimum payment of $75.00.)
    Please include your student ID.
    Select the number of payments.
    Select the day of the month for the payment.
    Enter your payment source information.
    The system will charge your source of payment once each month on the day you select for the amount you choose.
  • If you select Pay Now, it is a one-time payment.
  • If a debit or credit card is used, there is an additional 2.75% processing fee.
    If banking information (routing and account number) is used, there is no processing fee.
  • It will ask you to sign in to your account.  If you cannot remember your password, you may try the “forgot password” link to reset it.  If you still have trouble, please contact the IT Helpdesk for assistance at 435-879-4357 or helpdesk@dixie.edu.
  • Another option is to select the “Continue as guest” option in the bottom left corner.  This will allow you to make payment without logging into your student account.
  • Please include your ID number in the information section to ensure your account is credited for the payment.
What does it cost to enroll in the Tuition Payment Plan?
  • There is a $40.00 non-refundable fee when enrolling in the payment plan.
How do I enroll in a Tuition Payment Plan?
  • Login to myDixie
  • Select the Student tab
  • Select Make a Payment
  • Select View Payment Plan Options
  • Select Enroll in Plan
  • Follow prompts to complete enrollment
  • You will receive an email upon successful enrollment
What are the terms of the Tuition Payment Plan?
  • I have chosen to participate in the tuition payment plan through CashNet.
  • I understand that there is a $40.00 non-refundable application fee charged by CashNet at the time of enrollment.  If the payment for the non-refundable application fee is rejected.
  • I understand that this in an interest-free program.
  • I understand that the payment date and amount is fixed by the program and cannot be adjusted.
  • I understand that the payment amount may change to reflect changes on the student account.
  • I understand that if I de-activate or cancel the plan, the balance is due in full immediately. If the balance is not paid in full immediately, I will not be eligible to enroll in the payment plan in the future.
  • I understand that I can make my payments online with electronic check (bank routing and account number) and that by so doing no service charge will be charged.
  • I understand that I may use a debit card or a credit card (MasterCard, Discover, American Express, Diner’s Club or Visa) and that there will be a non-refundable service charge added by Cashnet.
  • I understand that it is my responsibility to have the funds or credit line available on the payment due date. I understand that cash is not an acceptable form of payment in the tuition payment plan.
  • I understand that there will be a $20 non-refundable fee for ANY dishonored payment (insufficient funds, invalid account number, stop payments, etc).
  • I understand that if I am late with or miss a payment, or default on my tuition payment plan this term, a hold will be placed on my student and I may not be eligible to enroll in the payment plan in the future.
  • I understand that if withdraw from class(es) or DSU, I must notify the Business Services office or the payment may process as scheduled, even if the balance is zero.
  • I understand that if I make a payment outside of the payment plan, I must notify the Business Services office or the payment may process as originally scheduled.
  • I understand that if I later receive financial aid, my tuition due will be paid first before I receive a refund. I understand that I must notify the Business Services office if financial aid applies to my account and the balance is paid in full prior to the conclusion of the payment plan.  If the Business Services office is not notified in advance the payment may be processed even if the balance is zero.
  • I understand that if classes are dropped past the date for a refund, I owe the DSU the balance of my tuition and fees, and that I will not have access to any transcripts, nor will I be able to register for future terms until the balance is paid in full.
  • I understand that all refunds, regardless of fund origination, will be issued directly to the student through their student account.
  • I understand that I will be responsible for all attorney’s fees and other charges and costs necessary for the collection of any amount not paid when due.
How do I change a payment source in the Tuition Payment Plan?
  • Login to myDixie
  • Student tab
  • Make a Payment
  • Click on Payment Plans (top left under the DSU Logo)
  • In the Current plans section, click the Auto Pay button in green
  • Select the circle with the 3 dots for more options
  • Select view auto pay
  • In the payment method section, select Change
  • Enter information
  • Agree to the terms
  • Select Continue
Is there a fee for paying with a card?
  • Yes, Cashnet charges a non-refundable processing fee on any payment made with a debit or credit card.
Is there a fee for paying with a bank account?
  • No, if payment is made with a bank account and routing number, there is no processing fee charged.
May I make payment over the phone?
  • Unfortunately, DSU does not take payments over the phone at this time.
My payment didn’t process, what do I do?
  • If your payment was unsuccessful, you will receive an email letting you know. If it cannot process, it will suspend your account from further activity.  You will need to login to the plan and complete a successful payment. This will bring the account current and reactivate the plan for the remaining installments.
Will I be dropped from my classes if my payments fail?
  • No, you will not be dropped from your classes if a payment is not made.  If a payment is missed, a hold will be placed on your student account.  If the terms of the plan are not followed, you may not be able to enroll in the plan in the future.
Is there a Cashnet Customer Service Phone Number?
  • Yes, the contact number is 800-339-8131
How do I get a printed statement and schedule?
  • If you need a printed copy of a billing statement, please email your name, ID number and the term for the statement to cashier@dixie.edu.  One will be emailed to you.

Tier One (T1)
Arrangement

To view our institution’s contract with BankMobile Disbursements, a Division of Customers Bank, click here per regulation (34 CFR 668 164(e)(2)(vi)).

Contact

Lisa Howard

Assistant Bursar

Email: Lisa.Howard@dixie.edu

Phone: 435-652-7607

Office: Holland 154